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Wednesday, May 11, 2011

What are We Bangladeshi - Submissive , Aggressive or Assertive ?


Behaviour                                  Characteristics

1Aggressive             

Keen to win,even at other's expense
Overly concerned with own needs
Excessive eye contact used to intimidate
Loud ,obstrusive  or threatening voice
Expansive posture
Invade others' space
Finger wegging  and finger ponting at others
Blunt
Quick to blame others
Interrupts infrequently
Authoritarian
Persists to the point of stubbornness
Uses sarcasm,criticism,ridicule and patronising language to win point
Makes request sound like orders
Quickly escaletes a situation

2. Passive or submissive

    Keen to avoid confrontation even at own expense
    Overly concerned with 'permission' to act
    Minimal eye contact,usually down and away
    Quiet, hesitant voice
    Defensive, shrinking posture
    Nervous hand rubbing and fidgeting
    Beats about the bush,drops hints,avoids gettingt ot he point
    Quick to blame self
    Makes elaborate excuses and justification before acting
    Gives in easily
    Seeks sympathy or makes people feel guilty to get his or her way

3.Assertive     

Keen to stand up for own rights while accepting that others have right too
Concerned with principles and the needs of the situation to reach the agreement
Enough eye contact,especiallyy with key words, to demonastrate confidence
Tone of voice  and body language usually moderate, ans support message
Listens, seeks to understand
Treats people with respect
 Solution oriented, prepared to compromise
 Straight and to the point without being abrupt
 Prepared to stand up for self ad  to persit with a point 

To be assertive you have to be able to do two things think assertively and use assertiveness techniques

To know more   how you can be assertive  you have to  read "Agreed! Improve your  powers of  influence" 

1 comment:

Ahmed said...

Someone should also listen to this lecture on character

http://www.youtube.com/watch?v=Kx5PfztZbuA

from Yassir Fagaza